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Museum of Barnstaple & North Devon

Privacy Policy

Privacy Policy

The Museum of Barnstaple & North Devon is committed to protecting your personal information when you are using our website. The Museum is a part of North Devon Council and is not distinct from it.  Therefore any reference to the “Museum”, “we” or “us” should be taken to mean the Museum of Barnstaple and North Devon and North Devon Council together.

This page provides information on the personal information the Museum collects and the ways that information is used.  If you would like to find out more information about the personal data that the Museum collects and processes, you would like to contact our Data Protection Officer or wish to exercise any of your rights (see further below) then please visit our central privacy information page on the Council’s website:

This privacy statement applies only to websites belonging to and operated by the Museum. Where this website contains hyperlinks to third party sites please note that these third party websites have their own privacy policies, including cookies, and you should review them. They will set out the use of personal information submitted or collected when you visit these websites. We are not responsible for the privacy policies or practices of any third party that may be linked to our web pages.

Please note that we have appointed Toucan Graphic Design Ltd to prepare this website.  As part of their appointment they will monitor the functionality of the website to ensure that it is working correctly and so will process information collected by the website for this purpose only.

How we collect information

The Museum of Barnstaple & North Devon may collect and use the following kinds of personal information:


We use the following cookies:

Analytical/performance cookies (Google Analytics). They allow us to recognize and count the number of visitors and see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. This information is processed in a way which does not identify anyone.

Functionality cookies. These are used, for example, to remember your preferences (such as text size), to apply search filters etc.

You can review our cookie policy here

Mailing List:

We collect personal information for our mailing list and use that information to send out our email news or for the specific purpose specified at the time of collection. We do not pass our email list on to any other business or organization.

We use a third party provider, Mailchimp, to deliver our newsletter. We gather statistics around email opening and clicks using mailchimp’s technology to help us monitor and improve our enewsletter. For more information please see Mailchimp’s privacy policy

Your Personal information

If you sign up for information or a service from The Museum of Barnstaple & North Devon we will ask you for some personal information, such as your name, email address, company details, postal address, telephone number. Different website pages may ask for different personal information. By providing the information requested you are agreeing that we can contact you in the way you have requested, or provide you with the service selected.

We keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). We do not pass your information on to any third parties. Your information is used only to send you details or services that you have requested.

If you are a user aged 16 or under, please get your parent/guardian’s permission beforehand whenever you provide personal information to The Museum of Barnstaple & North Devon’s website. Users without this consent are not allowed to provide us with personal information.

Securing your data

The Museum of Barnstaple & North Devon will take reasonable technical and organisational practices to prevent the loss, misuse or alteration of your personal information. Your information provided will be stored on secure servers and we use encryption technology to protect information submitted to us via this website.

How long will The Museum keep your information?

We will hold your personal information on our systems for as long as necessary for the relevant service, or as long as is set out in any relevant contract you hold with The Museum of Barnstaple & North Devon.

Where you contribute to we will keep your content for as long as is reasonably required for the purpose(s) it was submitted.

How do we use the information collected?

We will use the information collected to contact you :

  • Where you have opted to receive further correspondence or information
  • In relation to the functioning of any service you have signed up for in order to ensure that The Museum of Barnstaple & North Devon can deliver the services to you
  • In relation to any contribution you have made to, for example social media elements

Access to your personal information

You are entitled to view, amend or delete the personal information that we hold. For more information about your rights, and how to exercise them, please refer to the Council’s privacy information at and click on “Your rights”.

Updating this page

The Museum of Barnstaple & North Devon may update this privacy policy by uploading a new version on this website. You should check this page to ensure you are familiar with any changes.